Dazard Casino Privacy Policy

At Dazard Casino, we are committed to protecting your personal data and ensuring your privacy is respected at every stage of your interaction with our platform. This Privacy Policy explains how we collect, use, store, and share information about you when you access or use our services at dazard.com. By registering an account or using our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before proceeding with your Dazard casino login or any use of our services.

1. Who We Are

Here at Dazard Casino, we operate under the legal entity Novatrix SRL, a company registered in Costa Rica (Company Registration No. 3-102-893958), located at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica 30703. We are licensed by the Tobique Gaming Commission under E-gaming Licence No. 0000002. As the data controller for information collected through our Dazard online casino platform, we are responsible for ensuring that your data is handled lawfully, fairly, and transparently.

2. Information We Collect

We may collect the following categories of personal information when you register, use our services, or contact our support team:

2.1 Registration and Identity Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Username and password created during your Dazard login process
Government-issued identification documents for KYC (Know Your Customer) verification
Payment information, including preferred deposit and withdrawal methods

2.2 Transactional Data

Deposit and withdrawal records, including amounts, currencies, and timestamps
Bonus code usage (e.g., Dazard casino bonus codes and Dazard casino promo codes)
Transaction history related to Dazard withdrawal requests and payment processing

2.3 Technical and Usage Data

IP address, browser type, device identifiers, and operating system
Session logs, pages visited, and features accessed (including the Dazard casino app and Dazard app)
Geolocation data to ensure compliance with our restricted country policies
Cookies and similar tracking technologies (see our Cookies section below)

3. How We Use Your Information

At Dazard, we process your personal data for the following purposes:

Account management: To create and maintain your account, verify your identity, and enable secure Dazard online casino login access
Service delivery: To provide access to our full game library of 3,500+ titles, including Dazard slots, live dealer games, and jackpot titles
Financial transactions: To process deposits and withdrawals in your chosen currency and payment method
Compliance and security: To verify your age, enforce our responsible gambling policies, detect fraud, and meet our obligations under applicable laws
Promotions and bonuses: To administer offers including Dazard no deposit bonus codes, Dazard casino free chips, and loyalty rewards through our VIP programme
Customer support: To respond to your queries through our 24/7 live chat or via [email protected]
Marketing communications: To send you personalised offers where you have provided consent
Analytics and improvement: To understand how players interact with our platform and improve the user experience

4. Cookies and Tracking Technologies

Our Dazard Casino platform uses cookies and similar technologies to enhance your experience, remember your preferences, and support site functionality. These include essential cookies required for platform operation, performance cookies to analyse usage patterns, and marketing cookies to deliver relevant promotions. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect your ability to use features such as the Dazard casino login online or the Dazard app. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: Processing required to fulfil our agreement with you as a registered player
Legal obligation: Processing necessary to comply with anti-money laundering (AML), KYC, and other regulatory requirements under our Tobique Gaming Commission licence
Legitimate interests: Processing for fraud prevention, security, and improving our services
Consent: Where you have explicitly agreed to receive marketing communications or allow certain cookies

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

Payment processors: To facilitate deposits and withdrawals (e.g., Skrill, Neteller, Payz, MiFinity, CoinsPaid for crypto transactions)
Game providers: Including Evolution Gaming, Pragmatic Play, NetEnt, Play'n GO, and others, who may process limited technical data
Identity verification services: To support KYC and AML compliance processes
Dispute resolution: With EGIS (egis.io), our authorised ADR provider under the Tobique Gaming Commission
Regulatory and law enforcement authorities: Where required by applicable law or regulatory obligation

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or our regulatory obligations. Typically, we retain account and transactional records for a minimum of five years following account closure, in line with anti-money laundering regulations. If you request account deletion, we will assess your request in accordance with our legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may ask us to correct inaccurate or incomplete data
Right to erasure: You may request deletion of your data where it is no longer necessary for us to retain it
Right to restriction: You may ask us to limit processing of your data in certain circumstances
Right to object: You may object to processing based on our legitimate interests
Right to data portability: You may request your data in a structured, machine-readable format
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable regulations.

9. Security

We at Dazard Casino implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our platform uses SSL encryption, secure authentication protocols, and access controls to safeguard your information. While we strive to protect your data, no transmission over the internet can be guaranteed as completely secure, and you use our services at your own risk in this regard.

10. International Data Transfers

As our Dazard bet casino operates internationally across permitted markets — including Australia, Germany, Norway, Ireland, Finland, Canada (excluding Ontario and New Brunswick), India, and New Zealand — your data may be transferred to and processed in countries outside your own jurisdiction. We take appropriate steps to ensure that such transfers are carried out in compliance with applicable data protection laws and with adequate safeguards in place.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our platform. Your continued use of our Dazard casino services following any such notification constitutes your acceptance of the revised policy. We recommend that you review this page periodically to stay informed of how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact our team. We are available 24/7 via live chat directly on the Dazard Casino website, or by email at [email protected]. Our support team is multilingual and ready to assist you in English, German, French, Norwegian, Danish, Italian, Finnish, Irish, and Spanish.

Content updated: June 19, 2026